ABELDent
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AdvancedMD
AdvancedMD
AestheticsPro
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athenahealth
athenaClinicals by athenahealth
CareCloud Charts
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Carestack
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Carestream Care Management Platform
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Cerner PowerChart
Cerner PowerChart
ChARM EHR
ChARM EHR
ChiroTouch
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Cloud9
Cloud9 Ortho
CS OrthoTrac
CS OrthoTrac by Carestream Dental
CS WinOMS
CS WinOMS by Carestream Dental
CureMD
CureMD
Curve Dental
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DentalVision
DentalVision by Henry Schein
Denticon
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DentiMax
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Dentrix Ascend
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Dentrix
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Dentrix Enterprise
Dentrix Enterprise by Henry Schein
Dolphin
Dolphin by Patterson Dental
DOX Pedo
DOX Pedo by KSB Dental
drchrono EHR
drchrono EHR
Eaglesoft
Eaglesoft by Patterson Dental
Easy Dental
Easy Dental
eCW
eClinicalWorks
Elation
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EZDental
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Fuse
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Greenway PrimePatient
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iCanNotes
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Internally made EHR
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Jane App
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MaxiDent
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Meditech EHR
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ModMed
Modernizing Medicine
MOGO
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NextGen Enterprise
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NextGen Office
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OfficeAlly
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Open Dental
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Ortho2 Edge Cloud
Other
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PBS Endo
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WebPT
Insights

Analytics for your practice, in one dashboard.

Practice analytics from the systems you already run. Production, collections, show rate, new patients, utilization, updated automatically.

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Insights

Jan 20, 2026 – Jul 20, 2026 Locations · All 3 locations

Practice Health Summary

Total Appointments

0▲ 4.2%

Completed Appointments

0▲ 5.0%

New Patients

0▲ 3.6%

Net Production

$0K▲ 6.8%

Collections

$0K▲ 1.4%

Total Appointments Over Time

2,753 total · Avg 106/week

120 105 90 75 60 Jan 20 Feb 20 Mar 20 Apr 20 May 20 Jun 20 Jul 20

What the schedule is worth.

Production vs. collections.

Production against collections, week over week, on one chart. The gap between them becomes a number, not a month-end argument.

Outstanding balances aged 30, 60, 90 days, visible before they become write-offs.

Production vs. Collections

Feb Mar Apr May Jun Jul
Net Production $76.64K total
Collections $23.42K total
Uncollected gap

Collected Revenue

$0

0%

Payments Outstanding

$0

0–30 days
$159.8K
31–60 days
$2.21K
61–90 days
$5.08K
90+ days
$57.98K

Schedule utilization by hour.

Booked hours against available hours, by provider, by weekday, by hour. The Tuesday afternoon you already suspected shows up as a pattern you can plan around. And every location lands on one ranked leaderboard.

Utilization by Day & Time

Booked % per active provider-day · Mon–Sun · 7 AM–4 PM

The analyst your practice never had to hire.

The confirmations that don't turn into visits.

Show rate next to your confirmation numbers, split by new and returning patients. If new patients miss at twice the rate of returning ones, that's a finding, and it's fixable.

Appointment Outcomes

TotalCompletedShow RateMissedMiss Rate
All appointments
444 booked		3540%9020.3%
Returning patients
70.7%		2370%7724.5%
New patients
29.3%		1170%1310%

Unscheduled treatment revenue.

The patients who haven't been back, sorted by how long it's been: six months, a year, two. Next to them, a dollar figure: what that treatment is worth once it's scheduled. You've suspected it's substantial. Now it has a number.

1,425
6–12 months lapsed261
12–24 months lapsed527
Churned (24+ months lapsed)637

Lapsed Patient Revenue Potential AS OF TODAY

$0
Lapsed patients (6–24 months)788
Median case value per patient$163

Where new patients actually come from.

Every new patient tagged by source: online booking, a campaign, a walk-in. The next marketing dollar goes where the patients actually came from.

New Patients i

0 ▼ 14.3%
NexHealth – Online Booking0 (0%)
Other / Walk-in0 (0%)

Digital Conversion i

0% ▼ 35.3%
NexHealth: 0 Other / Walk-in: 0

All of it, one screen. This is what opens when you click Insights.

n
Search patients cmd + k
Better Dental - San Francisco

Insights

Data updated 9 hrs ago

Jan 20, 2026 – Jul 20, 2026 Locations · All 3 locations

Practice Health Summary

Total Appointments

0▲ 4.2%

Completed Appointments

0▲ 5.0%

New Patients

0▲ 3.6%

Net Production

$0K▲ 6.8%

Collections

$0K▼ 2.1%

Total Appointments Over Time

2,753 total · Avg 106/week

NexHealth bookedWeekDay
120 105 90 75 60 Jan 20 Feb 20 Mar 20 Apr 20 May 20 Jun 20 Jul 20

Bookings & Appointments

BreakoutNoneAppt typePatient typeProvider
FilterAll
OutcomeSummaryDetail
TotalCompletedShow RateMissedMiss Rate
All appointments
2,753 booked		2,7532,5940%1595.8%
Returning patients
86.9%		2,3922,2680%1245.2%
New patients
13.1%		3613260%359.7%

Lapsed Patients

AS OF TODAY
0
6–12 months lapsed261
12–24 months lapsed527
Churned (24+ months lapsed)637

Lapsed Patient Revenue Potential

AS OF TODAY
$0
Lapsed patients (6–24 months)788
Median case value per patient$163
Recoverable if outreach lands$0

Production vs. Collections

Feb Mar Apr May Jun Jul
Net Production $544.7K total
Collections $495.7K total
Uncollected gap

Utilization by Day & Time

Booked % per active provider-day · Mon–Sun · 7 AM–7 PM

#LocationProductionTotal ApptsOnline %Show RateWaitlist Fills
1Better Dental - SF$242.4K1,42361.2%94.6%19
2Better Dental - Lehi$174.3K86254.8%93.1%13
3Better Dental - NYC$128.0K46857.5%94.0%9
ΣAll Locations$544.7K2,75358.6%94.2%41

What else Insights tracks.

Reviews

Star rating, response rate, and how many patients you actually asked.

Campaigns

Opens and clicks, then the number that matters: appointments booked.

Insurance verification

The share of upcoming appointments already verified.

Recall

Recall touches sent, and the ones that turned into bookings.

Waitlist

Gaps you filled from the waitlist, and the ones that stayed open.

Your EHR knows more than your reports show.

Until now

Production in an EHR export, collections in the payments tab
Recall results in one system, campaign results in another
New-patient sources spread across call logs and forms
Schedule gaps spotted the day of

with Insights

Both on one chart, week by week
Every fill and booking, counted together
Each new patient tagged to a channel
Booking patterns by provider, weekday, and hour

See your own numbers, not a sample.

Book a call
FREQUENTLY ASKED QUESTIONS

Built on the data already in your practice. Here's what it can and can't do just yet.

We already pull reports from our EHR. Why do we need this?

Your EHR shows what happened in the chair. It can't show how the patient got there, what never got scheduled, or which channel sent them. That part is new.

We're a small practice. Do we really need a dashboard?

It's a daily check on the few numbers that matter, not a BI project. Small practices have dead zones and lapsed patients too.

Is this another login?

N‌o. It's inside NexHealth, where your scheduling and Messaging already live.

Does this replace a dedicated analytics platform?

A pure analytics tool ends at the chart. Here the action sits next to the number: send a recall or fill a waitlist slot from the same screen.

Does it work with our practice management system?

Production, collections, and outstanding balances need Open Dental, Eaglesoft, or Dentrix with ledger sync on. Everything else works regardless: bookings, forms, campaigns, verification.

Can we export the data?

Not yet. We're scoping it now.

How do you define a "lapsed" patient?

It varies slightly by practice management system today. One standard definition is in the works.

We have multiple locations on different systems. Are patients counted once?

Once per system. A patient with records in two practice management systems is counted in each.

All of this is sitting in your practice right now.

Book a call