patient return rate using Online Booking & One-Click Booking
“We use NexHealth like a patient CRM, and it makes it easy to run One-Click Recall campaigns, automate reminders, and more. NexHealth helps us keep all our patients coming back."
Send the right recall text message or email every time by customizing your sequence by appointment type, due date, outstanding treatment, and more.
Make it easier than ever for patients to book an appointment by including time slots and pre-filled patient information within your messages.
Trigger recalls by reading due dates and procedure codes from your health record system, and auto-sync booked appointments to your calendar.
Click through each step of the patient journey to see what a modern experience looks like
See how NexHealth can help grow your practice
How does NexHealth know to send the right recall message?
NexHealth is able to read both the continuing care code in a patient’s file as well as previous appointment types in that patient’s history. With Appointment Journeys, your office can automatically send recalls by appointment type.
What happens if a patient doesn't book their recall appointment?
Recalls with NexHealth are completely customizable, meaning that you can create as many follow-up messages for a recall as you want. Our onboarding team will help you customize recalls for each appointment type to encourage patients to book their appointments.
Can I include Online Booking in my recall messages?
Yes. You can include Online Booking in your recall messages so that patients can easily book their follow-ups online. If your office is set up with Appointment Journeys, your recall messages can display your available time slots so patients can book with just a single click.
In this podcast episode, Kelsey Halvarson, Chief Strategy and Growth Officer of Roadside Dental Marketing, talks about the importance of retaining existing patients and the strategies that can be implemented to improve patient retention in dental practices.
Check out NexHealth's deep dive into improving dental patient retention. Here's 20 strategies for improving patient retention in your dental clinic.
Automate patient recall and improve traction by using a results-driven dental recall solution, ensuring patients return to your practice for future service.