Never let a calendar slot go to waste
Make patient cancellations a minor inconvenience. Notify your waitlist patients when an appointment opens up, so you never have an empty calendar slot.
Before NexHealth Waitlist, we were calling every patient. Now we fill 15 slots every week without having to do a thing.
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Keep your schedule full
See ASAP patients ASAP
Contact waitlist patients when the calendar opens up, so you never have a gap in your schedule.
Match the right patient to each open slot
Stop manually tracking down and calling patients on your waitlist. Easily filter patients based on the open appointment type and provider, so you can text or email them about filling the slot.
Let waitlist patients book with one click
Waitlist patients can book an appointment with a single reply or click. It’s magic for the patients, and magic for your office.
Your patient experience will never be the same
Click through each step of the patient journey to see what a modern experience looks like
See how NexHealth can grow your practice
Frequently asked questions
What happens when a patient accepts a Waitlist request?
Patients on the Waitlist are able to accept an available appointment with just one click via text or email. The front desk then receives an email and a notification via the NexHealth dashboard letting them know a patient has accepted an appointment slot via NexHealth’s automated waitlist management feature.
How does NexHealth prevent double-bookings among patients on the Waitlist?
If a Waitlist appointment has already been accepted by another patient, the next patient to text or email in response will receive a notification that the appointment is no longer available.
Can I send Waitlist requests to more than just patients on the ASAP list?
Yes. You can send to patients who have either overdue or upcoming treatment based on their continuing care codes.