Never let a calendar slot go to waste

Make patient cancellations a minor inconvenience. Notify your waitlist patients when an appointment opens up, so you never have an empty calendar slot.

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a week in revenue with NexHealth Waitlist

Before NexHealth Waitlist, we were calling every patient. Now we fill 15 slots every week without having to do a thing.

Kammie Ridley Director of Operations, Norbo Dental headshot
Kammie Ridley
Director of Operations
Kammie Ridley Director of Operations, Norbo Dental headshot

Keep your schedule full

List of ASAP patients

See ASAP patients ASAP

Contact waitlist patients when the calendar opens up, so you never have a gap in your schedule.


Match the right patient to each open slot

Stop manually tracking down and calling patients on your waitlist. Easily filter patients based on the open appointment type and provider, so you can text or email them about filling the slot.

patient appointment booking
1 click patient booking

Let waitlist patients book with one click

Waitlist patients can book an appointment with a single reply or click. It’s magic for the patients, and magic for your office.

Your patient experience will never be the same

Click through each step of the patient journey to see what a modern experience looks like

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Patients struggle to find you and book an appointment.
Patients see your five-star Google Reviews and instantly book an appointment online.
Patients have to call your frontdesk during business hours.
Let paitents book online 24/7 using your real-time availability.
Patients no show or forget to reschedule.
Patient receive timely reminders so they can confirm with a single click.
Patients have to arrive early to fill out paper forms.
Patients can complete online forms at home on any device
Patients forget to send in a check for outstanding balances.
the old way of handling payments
Patients get post-appointment links to submit secure payments.
NexHealth payments module
Patient only take the time toshare negative reviews
Patient are prompted to post a Google yReview when they have a positive experience
Patients fill in a card for an appointment six months out.
Patients receive automated recall messages with built-in booking based on their last appointment date. 

See how NexHealth can grow your practice

5 stars review
4.9/5 (300+ reviews)
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If you are a patient trying to check in or cancel an appointment, please contact your healthcare provider’s office directly.
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Frequently asked questions

What happens when a patient accepts a Waitlist request?

Patients on the Waitlist are able to accept an available appointment with just one click via text or email. The front desk then receives an email and a notification via the NexHealth dashboard letting them know a patient has accepted an appointment slot via NexHealth’s automated waitlist management feature.

How does NexHealth prevent double-bookings among patients on the Waitlist?

If a Waitlist appointment has already been accepted by another patient, the next patient to text or email in response will receive a notification that the appointment is no longer available.

Can I send Waitlist requests to more than just patients on the ASAP list?

Yes. You can send to patients who have either overdue or upcoming treatment based on their continuing care codes.