Make patient no-shows a thing of the past

Auto-send appointment reminders via text and email. Make it easy for patients to confirm in just one-click, so they never no-show.

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85%

Patient return rate

"With NexHealth, you set it and forget it. We use reminder texts and emails set up for pre-appointments, and then patients get digital payment links and are automatically rebooked 6 months out. Our office managers love the experience as much as the patients do."

melanie basile, chief growth officer, the smilist, headshot
MELANIE BASILE
CHIEF GROWTH OFFICER
melanie basile, chief growth officer, the smilist, headshot

NexHealth reminds your patients
so you don’t have to

patient no show appointments icon

Eliminate patient no-shows

Ensure that patients are automatically getting all the information they need before an appointment.

custom notifications baed on appointment type icon

Customize based on time and appointment type

Tailor your reminders to suit your patient and practice needs.

automatically synchronizing data with NexHealth icon

Auto-sync confirmation status

Each patient’s confirmation status is auto-updated in your health record system, reducing manual data entry.

How it works

building custom reminder sequences in NexHealth
01

Build a custom reminder sequence

Customize your reminders per appointment type to include procedure instructions and consent forms. 

02

Set it and forget it

You can set reminders to be one week, one day, and even one hour before an appointment to reduce the no-show rate. No work needed from your staff. 

NexHealth reminders customization
using the NexHealth Synchronizer to remind office staff of their schedule
03

Sync reminders with your schedule

When a patient confirms their appointment, NexHealth updates the appointment status in your health record system to “confirmed” automatically.

Your patient experience will never be the same

Click through each step of the patient journey to see what a modern experience looks like

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Before
Patients struggle to find you and book an appointment.
After
Patients see your five-star Google Reviews and instantly book an appointment online.
Before
Patients have to call your frontdesk during business hours.
After
Let paitents book online 24/7 using your real-time availability.
Before
Patients no show or forget to reschedule.
After
Patient receive timely reminders so they can confirm with a single click.
Before
Patients have to arrive early to fill out paper forms.
After
Patients can complete online forms at home on any device
Before
Patients forget to send in a check for outstanding balances.
the old way of handling payments
After
Patients get post-appointment links to submit secure payments.
NexHealth payments module
Before
Patient only take the time toshare negative reviews
After
Patient are prompted to post a Google yReview when they have a positive experience
Before
Patients fill in a card for an appointment six months out.
After
Patients receive automated recall messages with built-in booking based on their last appointment date. 

See how NexHealth can grow your practice

5 stars review
4.9/5 (300+ reviews)
Get a Demo
If you are a patient trying to check in or cancel an appointment, please contact your healthcare provider’s office directly.
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Frequently asked questions

How will NexHealth know if an appointment is unconfirmed?

You can automatically read the appointment status from your health record system via the NexHealth Synchronizer.

Can I send reminder texts and emails to appointments that are already confirmed?

Yes. Automated Reminders allows you to send texts and emails to patients with both confirmed and unconfirmed appointments, using customizable messaging for each status.

Can I send different reminders for distinct appointment types?

Yes. Appointment Journeys allows you to customize your reminder messaging by appointment type, so you can automate much of your staff’s pre-appointment workflow.

Can I send Online Form requests with Reminders?

Yes. You can include consent forms, new patient packets, post-treatment instructions, and more with Automated Reminders and Appointment Journeys.