Turn every visit into a 5-Star Patient Review

NexHealth auto-surveys patients and directs the best physician reviews to your Google Business page.


Increase in Google reviews across all practices

“With NexHealth automating Google Reviews, we've seen a 225% increase in review volume, boosting our brand awareness with new patients."

melanie basile, chief growth officer, the smilist, headshot
Director of Operations
justin clements headshot

How reputation management software works
for doctors and dentists

Automate patient review requests NexHealth

Automate patient review requests

Customize your review requests by appointment type and time, and auto-send to patients after their appointments.


Push 5-star reviews to Google

Patients who leave 4 or 5 stars automatically redirected to leave a Google Review without your team needing to lift a finger.


Learn and act on negative feedback

See reviews with 3 or fewer stars in your private NexHealth dashboard so you can address the feedback offline.

Digitize your patient journey with review management software

Click through each step of the patient journey to see what a modern experience looks like

Code for this will be in page setting
Patients struggle to find you and book an appointment.
Patients see your five-star Google Reviews and instantly book an appointment online.
Patients have to call your frontdesk during business hours.
Let paitents book online 24/7 using your real-time availability.
Patients no show or forget to reschedule.
Patient receive timely reminders so they can confirm with a single click.
Patients have to arrive early to fill out paper forms.
Patients can complete online forms at home on any device
Patients forget to send in a check for outstanding balances.
Patients get post-appointment links to submit secure payments.
Patient only take the time toshare negative reviews
before using nexhealth, paper forms
Patient are prompted to post a Google yReview when they have a positive experience
Patients fill in a card for an appointment six months out.
Patients receive automated recall messages with built-in booking based on their last appointment date. 

See how NexHealth can grow your practice

5 stars review
4.9/5 (300+ reviews)
Get a Demo
Demo Request
[Webflow] Demo Request - Global
simple cta demo
This is some text inside of a div block.
This is some text inside of a div block.
This is some text inside of a div block.
If you are a patient trying to check in or cancel an appointment, please contact your healthcare provider’s office directly.
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form. Please try again.

Frequently asked questions

When should I ask patients to leave a review?

It’s good practice to ask patients to leave a review as close to their appointment as possible, when their memory is fresh and their experience with you is top of mind. NexHealth automates this process with email and text messaging reminders. We’ve included some online review request templates here.

What if I only want certain appointments to receive review requests?

No problem! We can do that with Appointment Journeys. You can determine which appointment types receive automated review requests.

How does NexHealth Reviews increase my practice’s online footprint?

When a patient leaves a positive review, NexHealth will automatically route them to a social media profile of your choosing. The patient will then be prompted to expand on their review and post it publicly.

What happens if a patient leaves my practice a negative review?

Patients who rate their experience poorly will not be automatically redirected to your Google Business Page or social media profile. Those patients will be asked to answer a few questions about their experience, and their feedback is routed back to your office via the NexHealth dashboard.

Related Resources

Alec Goldman
Alec Goldman
May 3, 2023
Pinecrest Dental team in Taylorsville, Utah using NexHealth to grow online reviews
Cecilia Li
Cecilia Li
January 13, 2023
healthcare professional responding to negative comments online
NexHealth Marketing
NexHealth Marketing
September 15, 2020