Stay top-of-mind with timely, relevant communications to your patient base

Automated marketing messages with unlimited customizations.

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Personalize texts and email campaigns.
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Track email metrics within the NexHealth platform.
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Embed online booking into patient emails and texts for higher conversions.
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NexHealth provides an all-in-one service that is easy to use and deeply integrated with practice management systems.
Lori Mixon, Vice President, Marketing, Mid Atlantic
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NexHealth was the only solution that met our requirements for read/write capabilities, synchronization speed, and reliability that could support our AI-powered patient interface.
Tapan Patel,  Head of Product, TrueLark
debbie nicholson headshot
The real value of NexHealth comes in having all the data auto-updated into Eaglesoft, saving hours every day for the office team, reducing errors in data entry, and minimizing storage costs.
Debbie Nicholson, Vice President, Marketing, Coast Dental Clements
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Having all our patient communication auto-update into Denticon has been game-changing. We’ve seen a 225% increase in Google Reviews volume, boosting our brand awareness with new patients.
Justin Clements, Director of Operations, Bright Direction Dental
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Marketing strategies that engage your patients

With NexHealth's integrated text and email marketing tools, sending personalized patient campaigns is easy and efficient. Research consistently shows that email marketing delivers an unbeatable ROI, with a recent study finding that email creates $38 in revenue for every dollar you invest.

Personalize and track text and email marketing

With NexHealth, customize your email marketing messages with your patients' first names, and even their birthdays. Track email engagement with built-in analytics, showing open and click rates to key in on which messages perform the best.

Case Study:
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Your patient experience will never be the same

Click through each step of the patient journey to see what a modern experience looks like

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Patients struggle to find you and book an appointment.
Patients see your five-star Google Reviews and instantly book an appointment online.
Patients have to call your frontdesk during business hours.
Let paitents book online 24/7 using your real-time availability.
Patients no show or forget to reschedule.
Patient receive timely reminders so they can confirm with a single click.
Patients have to arrive early to fill out paper forms.
Patients can complete online forms at home on any device
Patients forget to send in a check for outstanding balances.
the old way of handling payments
Patients get post-appointment links to submit secure payments.
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Patient only take the time toshare negative reviews
Patient are prompted to post a Google yReview when they have a positive experience
Patients fill in a card for an appointment six months out.
Patients receive automated recall messages with built-in booking based on their last appointment date. 
Ready to grow your practice?
Automate your patient scheduling, forms, communications, and more with the patient experience platform that syncs with your health record system.

Send dental newsletters

Email marketing is the best way to keep your patients engaged, without being intrusive.

Promote new dental services

Text and email marketing are the easiest ways to let existing patients know about new initiatives and services at your dental practice.

Share holiday messages

Personally greet your patients on important dates, with NexHealth's email marketing tools.

Frequently asked questions

When should I reach out to patients with email or SMS/text messages?

Sending out practice marketing messages on a regular basis is part of an effective patient communication strategy. A monthly or biweekly newsletter is a good cadence to start with, and you can always increase or decrease the frequency of your secure communication from there. In addition to newsletters, send out text or email marketing messages when you’re launching a seasonal promotion, on a patient’s birthday, or when you have an update or specific aftercare instructions to share. Explore our patient messaging templates here.

How can I use email and text messaging to grow my practice?

Patient communication is the #1 most important thing for patient retention.

NexHealth allows for unlimited customizations to dental marketing messages, meaning you can automate and personalize your patient communication strategy across multiple channels. You can automate email and text message marketing strategies to include a regular newsletter cadence, raising awareness around new services and offerings, or personalized patient messages that offer unique promotions, i.e. birthday discounts, seasonal service offerings, or personalized discounts just for being a valued customer.

With over 75% of people saying they’d enjoy receiving text or email messages from a brand they’ve opted in to, email and SMS dental marketing messages should be an integral part of your patient engagement strategy.

To improve the patient experience after an appointment, send follow up messages about treatment, at-home care, and preventative health to show ongoing concern for your patients’ health.

Will an email and text messaging solution increase patient satisfaction?

Yes! People don’t like to feel confused or in the dark about their health. When they book an appointment with your clinic, they want to be treated with empathy and thoughtful attention.

Receiving text and email marketing messages makes it easier for patients to engage in their healthcare and take a more proactive role in their wellness plan. Email marketing for dentists also encourages patients to make appointments and further connect with practice staff, which all play a role in building a strong affinity with your dental practice, leading to an increase in patient satisfaction and retention.

How can I use email and text messaging to improve the patient experience?

Text and email marketing is a popular form of communication, and one that engages patients where they are. Many patients, especially younger patients, prefer communication via text or email and are more likely to engage with the channels they’re already comfortable with. Dental marketing messages also provide patients with another point of engagement with your practice staff.

Your patients aren’t the only ones who will benefit from text and email marketing messages though. Your front office staff will also appreciate the increased efficiency, since NexHealth allows you to automate your dental marketing messages, making it more efficient (and convenient!) for practice staff to manage, allowing them more time to focus on improving the in-office patient experience.