Frequently answered questions
Do you offer free product trials?
Your practice derives the best value from our platform by integrating bidirectionally with your Practice Management System, which occurs during onboarding. We want you to experience the value of NexHealth right away, so we do not offer free trials at this time.
We love building software that doctors and patients enjoy using. We'll gladly refund your monthly fee if, for any reason, you are not happy with our products and services.
Are there any cancellation fees?
NexHealth is a month-to-month service. You can cancel, upgrade, or downgrade your plan at any time. When you cancel, we'll automatically close your account and permanently delete your data.
What are my billing options?
When you choose the month-to-month option, you’ll be charged every month. For our yearly subscription, you’ll pay the full year up front.
I'm stuck with my current vendor – can I still use NexHealth?
Yes. We’ll buy out your contract with your existing vendor so you can get started with NexHealth right away.
Can I add more locations at any time?
Yes! Contact your sales rep to increase your locations and upgrade your package.