Instant HIPAA-Compliant patient messaging

Text medical forms, reminders, and secure payment links to patients. Let them reply with questions or updates so they always feel connected to your practice.

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lori mixon headshot
1/4
NexHealth provides an all-in-one service that is easy to use and deeply integrated with practice management systems.
Lori Mixon, Vice President, Marketing, Mid Atlantic
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2/4
NexHealth was the only solution that met our requirements for read/write capabilities, synchronization speed, and reliability that could support our AI-powered patient interface.
Tapan Patel,  Head of Product, TrueLark
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3/4
The real value of NexHealth comes in having all the data auto-updated into Eaglesoft, saving hours every day for the office team, reducing errors in data entry, and minimizing storage costs.
Debbie Nicholson, Vice President, Marketing, Coast Dental Clements
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4/4
Having all our patient communication auto-update into Denticon has been game-changing. We’ve seen a 225% increase in Google Reviews volume, boosting our brand awareness with new patients.
Justin Clements, Director of Operations, Bright Direction Dental
NexHealth messaging templates

Set up templates

Customize content for automated messages like reminders, recalls, and more. Include forms to be completed, pre-appointment instructions, and more.

Automate messaging

Once customized, activate your text and email templates to auto-send to patients based on appointment type, time, and date.

nexhealth waitlist device mockup
text a patient from your office phone NexHealth

Answer questions in one place

See all your patients conversations in one place, stay up-to-date and answer questions seamlessly.

Case Study:

Your patient experience will never be the same

Click through each step of the patient journey to see what a modern experience looks like

Code for this will be in page setting
Before
Patients struggle to find you and book an appointment.
After
Patients see your five-star Google Reviews and instantly book an appointment online.
Before
Patients have to call your frontdesk during business hours.
After
Let paitents book online 24/7 using your real-time availability.
Before
Patients no show or forget to reschedule.
After
Patient receive timely reminders so they can confirm with a single click.
Before
Patients have to arrive early to fill out paper forms.
After
Patients can complete online forms at home on any device
Before
Patients forget to send in a check for outstanding balances.
the old way of handling payments
After
Patients get post-appointment links to submit secure payments.
NexHealth payments module
Before
Patient only take the time toshare negative reviews
After
Patient are prompted to post a Google yReview when they have a positive experience
Before
Patients fill in a card for an appointment six months out.
After
Patients receive automated recall messages with built-in booking based on their last appointment date. 
Ready to grow your practice?
Automate your patient scheduling, forms, communications, and more with the patient experience platform that syncs with your health record system.

Cut through the noise

Almost all text messages are opened and 90% are read within 3 seconds. To get a patients' attention, text is best.

Get quick responses

Patients, like doctors, are always busy. Sending a text takes a few seconds and is more discreet than a phone call.

Save staff time

Replace tedious games of phone tag with real-time SMS messages, which free up your staff to focus on patient care.

Frequently asked questions

What are the benefits of using a secure health messaging software?

There are many benefits to using a HIPAA-compliant text messaging software solution. First, patients prefer it. The ability to send secure messages and communicate in real-time with doctors and dentists enhances and simplifies the patient-provider relationship, and is a key ingredient in maximizing patient retention.

Secure texting with patients also gives you easier and more instant access to your patients, increasing patient engagement.

NexHealth’s HIPAA-compliant messaging platform for doctors seamlessly integrates with your other practice management software, creating a digital hub for your patients’ information and communication.

Finally, secure messaging solutions for healthcare providers result in reduced call volume, making your front office staff more efficient and productive. Fewer calls to make and manage means more time saved for your staff and patients.

What does NexHealth offer that is different from free healthcare messaging solutions?

NexHealth’s secure messaging solution is HIPAA-compliant, allowing you to seamlessly and securely send encrypted messages directly to your patients.

NexHealth is the all-in-one suite that provides comprehensive digital solutions for your patients to book online, pay online, be reminded of upcoming appointments, and much more.

With our reliable and ongoing product development, our software is constantly being updated with the latest innovations for each touchpoint of the patient experience. Expect new features and workflows geared towards easier, more efficient practice management.

How does NexHealth differ from other healthcare HIPAA secure messaging solutions?

Unlike other secure messaging solutions providers, NexHealth offers a full suite of practice management and healthcare marketing tools. Online booking, online payments, email and text marketing, and automated patient recall reminders are just some of the ways NexHealth supports the digital needs of your practice and patients.

Does NexHealth offer integrations with my existing health record system?

Yes! NexHealth seamlessly integrates with many health record systems and other healthcare software solutions, including Dentrix, DrChrono and more.