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How to set up Appointment Journeys

Appointment Journeys with NexHealth allow you to customize your automated patient communications by a patient’s appointment type. You can now automate a personalized patient journey – including sending out appointment-specific pre-procedure instructions, particular forms, reminders on care instructions and more.

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What is NexHealth Appointment Journeys?

Appointment Journeys with NexHealth allow you to customize your automated patient communications by a patient’s appointment type. You can now automate a personalized patient journey – including sending out appointment-specific pre-procedure instructions, particular forms, reminders on care instructions and more.If you have any questions, please feel free to contact Support.

Introduction to Appointment Journeys Setup

Building your Appointment Journeys Templates

Insertion Rules

EHR Appointment Type Mapping

Questions? Contact the NexHealth support team by calling 866 526 1838 or emailing support@nexhealth.com.


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What is NexHealth?
Automate patient scheduling, forms, communications, and more with EHR-integrated patient experience platform.
Save hundreds of hours on monthly labor
Automate everything from signups to recalls
Easily setup 40% more appointments every week