February 2024 Product Updates
NexHealth product updates for February 2024, featuring Communications updates, Waitlist optimization, new Forms, and Payments for Canadian customers
Communications features to streamline patient engagement
AI Quick Replies
Respond to messages in seconds with A.I. Quick Replies. NexHealth generates rich, personal responses that you can use to engage with patients.
Saved Responses
Stop typing the same answers to your frequently asked questions. Create your own library of Saved Responses for patient messages.
Out-of-Office Replies
Let patients know when you’ll be available with automated Out-of-Office Replies. These messages can be customized and scheduled for holidays, vacations, or even regular office hours.
NexHealth Messaging app for iOS
Even when you’re away from your computer, the new NexHealth Messaging app for iOS lets you take your patient conversations with you. Just download the app on your phone and log in to your NexHealth account.
Scheduling - fill your calendar faster
Waitlist frequency limits
Save time sorting through your patient list and increase Waitlist acceptance by targeting requests at patients who have not recently been offered a slot.
Forms - easier access, less data entry
New medical history form for eCW, Athena, and Cloud9
No more time-consuming data entry. You now have access to the Medical History Form, which automatically syncs patients’ Allergies, Conditions and Medications to the patient health chart.
iPad Today View
Navigate to your highest priority patient forms, with no searching required. The NexHealth iPad app now displays patient forms based on upcoming appointments for the day, eliminating the need to search for patients.
Payments - the fastest way for patients to pay
Payments for Canadian users
We’re excited to announce that NexHealth Payments is now available in Canada. NexHealth Payments lets you easily request and process payments online using the same platform that can power your patient communications, forms, and scheduling.
Payment History tab
Save time searching for past payments with improved filtering and exporting in the Payment History tab.
Industry Insights
State of Dental
NexHealth surveyed over 500 practices to get a read on year-over-year revenue performance, top hiring and staff retention strategies, and predictions for 2024 - all in one report.
And I've used at least 6 others." - Shaye, Falmouth Dentistry