State of Dental
State of Dental
It’s no secret that the past two years have disrupted the healthcare industry. Waiting rooms sat empty. The number of appointments dropped. People stopped coming for bi-annual cleanings. Pandemic driven disruptions altered almost every institution, but perhaps none more than healthcare.
Every single person on the move will be looking for a new dentist
This is The Year of the Patient
Throughout the State of Dental 2022, we’ll examine:
2022 Priorities for dentists, owners, and office managers
How dental practices are leveraging technology to connect with patients
How practices are prioritizing growth objectives and spending
After reading the report, you’ll have an understanding of:
Why dentists are so optimistic about increased patient volume
The differences in strategies for high-patient-volume (HPV)and low-patient-volume (LPV) practices
A framework for evaluating dental software
Where you’ll see the best returns on tech and marketing investments
The survey was completed by dentists, practice owners, office managers, operations, marketing, and others.
Throughout the report, we’ll be breaking out trends by Low Patient Volume (LPV) and High Patient Volume (HPV), so you can compare the difference in strategies deployed by practices on the opposite spectrums of daily patient volume.
When asked “What is your expectation for patient volume in 2022?"
believe their patient volume will continue to be less than it was pre-pandemic
Survey respondents were given a list of objectives for 2022 and asked to assign a score from least to most important. The #1 response by a wide margin was:
Online booking was seen in our survey as
the second most impactful method for growing a business.
More than 40% of dental practices spend 3+ hours managing the schedule per day.
Low patient volume practices can get away with manual processes, but the highest performing practices are making increased investments on marketing spend and process automation.
Only 50% of practices use patient experience software to help manage time intensive tasks
When given a set of criteria to rank priorities in dental software purchasing decisions, these four criteria scored a 4.3/5.0 or higher in importance:
When asked “What would cause you to change your dental software partner?” The #1 response by a wide margin was:
services or products