Bring Patients Back
with 1-Click Recall
Re-engage patients effortlessly. Personalized offers, sent automatically, let them confirm appointments with just one click—via email or text.
“We use NexHealth like a patient CRM, and it makes it easy to run One-Click Recall campaigns, automate reminders, and more. NexHealth helps us keep all our patients coming back."
Automate your patient recall system
Custom Recall Messages
Customize messages by appointment type, due date, outstanding treatments, and more. Send the right text or email every time.
Smart Booking Links
Include pre-filled patient details and available time slots directly in your messages, making it easier than ever for patients to schedule their next visit.
Seamless Schedule Sync
NexHealth reads due dates and procedure codes from your health record system to trigger the right recalls automatically. Booked appointments sync directly to your calendar.
Digitize your patient engagement with appointment scheduling software
Click through each step of the patient journey to see what a modern experience looks like
Frequently asked questions
How does NexHealth know to send the right recall message?
NexHealth is able to read both the continuing care code in a patient’s file as well as previous appointment types in that patient’s history. With Appointment Journeys, your office can automatically send recalls by appointment type.
What happens if a patient doesn't book their recall appointment?
Recalls with NexHealth are completely customizable, meaning that you can create as many follow-up messages for a recall as you want. Our onboarding team will help you customize recalls for each appointment type to encourage patients to book their appointments.
Can I include Online Booking in my recall messages?
Yes. You can include Online Booking in your recall messages so that patients can easily book their follow-ups online. If your office is set up with Appointment Journeys, your recall messages can display your available time slots so patients can book with just a single click.