By using secure messaging for healthcare communication, it's easy to reduce call volume and maximize access to your patients. Send practice updates, pre and post-op instructions, or even birthday messages – directly from the NexHealth platform. Patient messaging also works with booking appointments and sending digital forms and payments.
The text messaging platform is extremely valuable in being able to communicate with patients while they're at home or on the go.
It's actually been one of the most helpful resources we've had as an office. What [they’ve] done to integrate with cloud-based software, which most companies have had a really hard time doing like Curve Dental or Dentrix Ascend, your schedule is always changing a little bit.
NexHealth integrating with MDLand saves us a whole bunch of time. I put in a new doctor, and that doctor gets integrated into NexHealth without me doing anything.
Rather than having to do things manually, you have the ease of automating your systems. You have the ease of developing systems with a top notch customer service experience from a company that really cares.
In an Open Market survey, 63% of patients said they preferred texts over phone calls. One of the benefits of secure messaging is knowing your practice can finally meet patients where they are and lessen the disruption. Patient engagement has been shown to increase appointments booked and positively contribute to overall revenue. With two-way messaging from NexHealth, you can increase productivity and cost-efficiency with one convenient solution.
We integrate with your Practice Management System to automate patient communications. Our platform helps connect important workflows to save your staff time, like enabling appointment reminders for multiple family members, or sending custom messages to patients for post-op instructions. Be more available to patients with SMS text and help create the best-in-class experience for patients.
Almost all text messages are opened and 90% are read within 3 seconds. To get a patients' attention, text is best.
Patients, like doctors, are always busy. Sending a text takes a few seconds and is more discreet than a phone call.
Replace tedious games of phone tag with real-time SMS messages, which free up your staff to focus on patient care.