NexHealth Support

Your NexHealth subscription includes 5000 SMS messages for Campaigns per month, if needed, you can opt in to be billed for additional messages over the 5000 limit.

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If needed, you can purchase additional credits at a rate of $0.012/message. A warning banner will appear in the Campaigns tab when you are approaching your 5000 message limit, and you can choose to incur the charge or not. Overage charges will be added to your NexHealth invoice.

To minimize your costs, NexHealth will only charge for the messages that are actually sent.

Does this limit affect my regular Messaging or Templates?

No. This limit is only for Campaigns and was designed to protect deliverability for mass messaging. The 5000 message limit does not apply to your Reminders, Review requests, two way texting or any other regular communication.