In conversations with practice leaders, I often hear that dental and medical teams feel overwhelmed trying to meet rising patient demands. A cycle of unrelenting pressure without support leads to burnout - the #1 reason for staff turnover.
At NexHealth, our mission is to break this cycle, enabling high-quality care without compromise.
This January, we’re introducing new ways to help practice teams take things off their to-do list so they can focus on delivering a great patient experience:
- Respond to patients on-the-go with the NexHealth Messaging app for iOS
- Spend less time drafting messages thanks to A.I. Quick Replies
- Reduce mistakes and build your brand with Saved Responses
And we’re excited to preview more features coming soon:
- Speed up forms in the office with the iPad Today View*
- Keep patients informed while you’re away with Out-of-Office Replies
- Send targeted campaigns to patients with unscheduled treatments using Advanced Filters
- Track bookings from each campaign with Appointment Analytics
*You can get access to the iPad Today View immediately by updating your NexHealth iPad app.
Stay on top of patient conversations from anywhere with our new iOS app
Even when you’re away from your computer, the new NexHealth Messaging app for iOS lets you take your patient conversations with you. Now, you’ll get notified about new messages so you can reply on-the-go – or mark the messages unread for later.
Use A.I. to send quick replies in one click
Free up some headspace and save time responding to messages with A.I.-powered Quick Replies. NexHealth generates rich, personal responses that you can use to engage with patients in seconds.
Reduce mistakes and build your brand with Saved Responses
Create your own library of Saved Responses for patient messages. Use these to maintain your brand, reduce mistakes or typos, and free up more time for helping patients in the office.
[Coming soon] Navigate Forms without a second glance
When a patient arrives at the office without completed paperwork, you want to get their forms loaded on the iPad as quickly as possible to keep the appointment on track.
The NexHealth iPad app now displays patients based on upcoming appointments for the day, eliminating the need to search for names or scroll through an alphabetical list.
See and select your patient, load their required forms, and hand the iPad to the patient–no searching required.
“How great not to have to search for each patient before pulling up their forms.” - Nancy Leiker, Riverside Dental
This update will be rolling out to customers over the next week. You can get access immediately by updating your NexHealth iPad app.
[Coming soon] Keep patients in the loop with Out-of-Office Replies
Disconnecting from work? Let patients know when you’ll be back with automated Out-of-Office Replies.
These messages can be customized and scheduled for holidays, vacations, or even regular office hours.
[Coming soon] Drive campaign results with Advanced Filters and Analytics
Target the right patients with advanced filters for insurance or procedure codes. You’ll never have to manually export a list again. Coming soon for Open Dental and Dentrix!
And monitor your results with Campaign Analytics to track the open and click rates, as well as how many appointments are booked from each campaign.
“Campaign analytics are awesome. My reports are going to be much easier and we can use them to learn what works and write better campaigns for next time.” -Heather Andres, Underbite Dental
Start the year with One Less Thing
Start your year with one less thing on your to-do list. For tips on best practices to save time and energy at your practice, check out our Help Center.
New to NexHealth, or need to upgrade your plan to access the new features? Get in touch.