Weave vs NexHealth: 10,000 practices chose NexHealth
Weave is a phone system. NexHealth fills your calendar without your staff working the phone system.
Or call 866-522-1598
A phone system for your front desk, with add-on tools.
Their competition: RingCentral and Nextiva.
A patient experience platform that keeps your calendar full and your patient balances collected.
Our competition: the hours your staff spend calling to fill a last-minute cancellation, manually posting payments, and checking insurance one patient at a time.
Actions speak louder than sales promises
What each company actually did over the past five years.
NexHealth over the past five years
100 releases a year
180 releases a year
260 releases a year
Weave over the past five years
Went public at $24 a share
- Stock falls to $3 within a year
- CEO out, 2nd change in 2 years
Raises prices on current customers
- Chat and email support moved to India
- Support outsourced to the Philippines
- Exits HVAC and home services
Sold to a private equity firm
A typical practice sees
What practices that left for Weave told us when they came back
Cancellations fill themselves. No one calls down the list.
On Weave, last-minute cancellations just sat there. No waitlist, no campaigns. The front desk was back to calling down the list.
Office manager, two-doctor dental practice
Payments post to the ledger. Patient and insurance split on their own.
On Weave, payments stopped posting. Practices came back for payments that post on their own.
Owner, dermatology practice
Forms write back to the chart. Medical alerts too.
On Weave, forms never made it to the chart. Practices came back for forms that write back to their system.
Practice administrator, pediatric practice
A local support team.
Practices missed the NexHealth team. NexHealth support is in Draper, Utah. And the onboarding team is in San Francisco, CA.
Office manager, three-location orthodontic group
Who does the job: software, or your staff
Buying a phone system with add-ons means your staff does the job, using that phone system.
The job
With NexHealth
With Weave
Keeps your calendar full
With NexHealth
NexHealth, on its own
- Waitlist that fills cancellations on its own
- Online scheduling on your website, Google Maps and invisalign.com
- Tracks which bookings came from where
With Weave
Your staff, by hand
When a patient cancels, someone at the front desk calls down the list.
Gets patients ready before they walk in: forms done, insurance checked, card on file
With NexHealth
NexHealth, on its own
- Custom forms that sync to the patient chart
- Reads the insurance card from a photo
- Texts the patient when their insurance ID is wrong or expired
- Collects a card on file at booking or in the forms
With Weave
Your staff, by hand
Forms, insurance, payments all are add-on features that don't finish the job. Your staff still has to chase patients and manually update your practice management system.
Collects your balances
With NexHealth
NexHealth, on its own
- Posts every payment to the ledger
- Works out the patient portion vs insurance on its own
- Text to pay, email, terminal and online portal
- Patient statements
- Surcharging
With Weave
Your staff, by hand
Posting it to the ledger, splitting patient vs insurance, and sending statements is on your staff.
Writes it all back to your practice management system
With NexHealth
NexHealth, on its own
Every feature works with your practice management system, because the connection is ours and not a third party's.
With Weave
Your staff, by hand
Weave relies on third-party connectors from the practice management system. What works changes from system to system and feature to feature.
Gets you live
With NexHealth
An onboarding manager, with you
A person in San Francisco installs the sync and sets up your reminders, forms and online booking. 7 days from signed to live.
With Weave
Your staff, with help articles
No help.
Picks up when you call
With NexHealth
A person in Draper, Utah
40 seconds to reach a person by phone.
With Weave
Your staff, left to their own
Support team is in India and the Philippines.
A person in Draper picks up your call in 40 seconds. A person in San Francisco gets you live in 7 days.
Weave: support moved offshore. No white glove onboarding.
Questions practices ask us
Is Weave being acquired by private equity?
Yes. In August 2026 Weave agreed to be bought by Francisco Partners for $7.40 a share, about $650M. Weave went public at $24 a share in 2021, fell to $3 within a year, and changed CEOs twice. The sale price is 69% below the IPO. Shareholders vote October 22, 2026, and the deal is expected to close by the end of the year.
What does private equity ownership mean for my practice?
In software it usually means cost cutting, price increases, and changes to product and support. Weave raised prices on current customers and moved its support to India and the Philippines before the sale.
Who owns NexHealth?
Its founders, backed by Silicon Valley investors. The roadmap comes from what practices ask for, and new product updates ship most weeks: 880+ releases in the past five years.
Can I keep my phones?
Yes. NexHealth works with the phone system you already have, including Weave.
What if Weave won't let me downgrade to just their phones?
Then you don't need Weave at all. NexHealth partners with and integrates with many phone systems, and it comes with call pop, so your front desk sees who is calling and what they need before they pick up. If you want a new phone system, we will set you up with one of our partners.
How do I switch from Weave to NexHealth?
A NexHealth person installs the sync, sets up your reminders, forms and online booking, and walks your front desk through it. 7 days from signed to first feature live.
Does NexHealth work with my practice management system?
15 systems, dental and medical, cloud and on premise: Dentrix, Dentrix Ascend, Eaglesoft, Open Dental, Denticon, Curve, Cloud9, Dolphin, eClinicalWorks, athenahealth, NextGen, ModMed and more. The full list is at nexhealth.com/integrations.
Is NexHealth for medical practices too?
Yes. 19 specialties: dental, orthodontics, primary care, dermatology, physical therapy and more.
Weave is a phone system.
Keep your phones. Add the platform that keeps your calendar full and your patient balances collected without your staff working the phones.
Or call 866-522-1598
Already on Weave? Keep your phones. NexHealth runs alongside the one you have. See how practices switch →
when you demo NexHealth in October