The importance of patient reviews cannot be understated. According to Healthgrades, 84% of patients use online reviews to evaluate physicians. With NexHealth, your practice automates patient surveys after appointments to collect reviews and source valuable insights. Positive patient ratings can be posted to popular review sites, including Google, Facebook and Yelp, and honest feedback can be evaluated for ongoing practice improvements.
The timeliness giving reviews lends to much more positive reviews and then the ones that we can learn from, we're able to learn from in a very quick manner and resolve the issue in less than 24 hours.
It's actually been one of the most helpful resources we've had as an office. What [they’ve] done to integrate with cloud-based software, which most companies have had a really hard time doing like Curve Dental or Dentrix Ascend, your schedule is always changing a little bit.
NexHealth integrating with MDLand saves us a whole bunch of time. I put in a new doctor, and that doctor gets integrated into NexHealth without me doing anything.
Rather than having to do things manually, you have the ease of automating your systems. You have the ease of developing systems with a top notch customer service experience from a company that really cares.
Online reviews help evangelize your practice to other patients, and reflect the quality care you provide. By automating reviews, build your online presence faster and get patients to choose you over your competition. You can also track patient satisfaction metrics in the NexHealth analytics dashboard.
Case Study: Using NexHealth to gain 1,000+ positive reviews
With full support for online reviews, your practice can automate patient surveys with one-click in your Practice Management System. Send surveys to patients by changing the appointment status in your PM System, which automates the review collection from there.
NexHealth makes it easy for your happiest patients to leave positive feedback online and generate interest for your services.
Track patient satisfaction and watch ratings increase over time, directly from the platform.
Offering an improved online presence and real-time online booking helps increase your patient acquisition efforts.