Offices can add a patient's preferred name directly in their NexHealth profile.
This preferred name will be used as the PATIENTFIRSTNAME and PATIENTNAME SmartCommands in Templates and Campaigns.
![](https://cdn.prod.website-files.com/62fb498ac6d6005848af0f22/650c6c3f83f46785da7788b0_Screenshot_2023-09-19_at_11.49.30_AM.png)
To add a preferred name, follow these steps:
- Find the patient in the Patients tab in NexHealth
- Click the pencil button next to the patient name
- Add the patient's preferred name
- Click the green checkmark to save
And I've used at least 6 others." - Shaye, Falmouth Dentistry