NexHealth Support
Message patients quickly with Saved Responses
Saved responses are shortcuts for patient messages. Create a custom library to answer FAQs, maintain your brand, and reduce typos–freeing up time spent writing the same messages over and over.
To create a saved response:
1. Navigate to the gear icon in the top right of NexHealth.
2. Select Settings, then Messages
3. Select + New saved response.
4. Give the message a Title and then type the Body of the message. Choose additional locations who can use this message.
5. Click Save.
To use a Saved Response:
1 From within the text message composer, select the lightning bolt. This opens the saved responses menu.
2. Choose the response from your library.
3 . (Optional) You can edit the response to better fit the patient conversation, or send immediately.
And I've used at least 6 others." - Shaye, Falmouth Dentistry