Patient communications can go out via email or text. For text messages, we will send our communications to the first phone number (starting from the top) that is a cell phone.

Scenario 1: Single Phone Number on the Account

In this example, the first number is a cell phone, so the text communication would go out to (404)202-0202

Scenario 2: Multiple Phone Numbers on the Account

In this example, the first number is a landline, so the text communication would go out to (620)341-0175 since it is a cell phone.