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Where do I find my Support ID?
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How do I view a patient’s history?
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Can patients pay over time using NexHealth Payments?
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What are the Patient Alerts on my home page?
How do I troubleshoot my Reserve with Google integration?
How do I request access to Ledger Sync?
How do I request access to Ledger Sync?
What is NexHealth Payments with Ledger Sync?
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How do I purchase additional SMS credits for Campaigns?
How many text messages can I send using NexHealth Campaigns?
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How to download the NexHealth iPad app and NexHealth Messaging app for iOS
New! Medical History Form for Cloud 9
New! Medical History Form for athena
New! Medical History Form for eCW
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Syncing Public Forms & Packets in NexHealth
Get started with NexHealth Forms
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Get started with Payments
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How do I automate payment reminders?
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Recommendations for Setting Up iPads
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How do I view a patient's completed forms?
What are the best practices for sending SMS Campaigns?
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Which forms are available in Spanish?
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What triggers each email template?
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What are Appointment Journeys?
How do I change a patient's phone number?
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How do I include Forms in Reminders?
How do I know which patient phone number will receive communications?
How do I add a patient's preferred name in NexHealth?
How do I send treatment plans on the iPad?
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What is NexHealth Payments with Ledger Sync?

What is NexHealth Payments with Ledger Sync?

What is Ledger Sync?

NexHealth Payments with Ledger Sync will read outstanding balances from your health record system and then automatically post completed payments directly to your Dentrix or Open Dental ledger.

With NexHealth Payments and Ledger Sync, you’ll be able to:

  • See a list of patients with open balances from your ledger
  • Send individual or batch payment requests via text and email
  • Request a payment from the guarantor if the patient is a minor
  • Save time on collections with automated payment reminders
  • Charge patients only for procedures that have been reimbursed by insurance
  • Auto-sync payments to the right patient and procedure in the ledger


When will Ledger Sync be available?

Ledger Sync is in beta as a premium add-on for Dentrix and Open Dental users. All Ledger Sync functionality will be generally available by the end of April 2024. We’ll be rolling out Ledger Sync support for more practice management systems in the coming months.


How can I request access?

Dentrix and Open Dental users can click here to request early access and speak with a member of our team.